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Terms & Conditions

Terms & Conditions

Effective date: [12 September 2014]
Last updated: [15 January 2026]

1. Who we are

These Terms and Conditions (“Terms”) govern your access to and use of the website available at https://f8-networks.com and any related pages or subdomains (the “Site”), as well as any products and services offered by F8 Networks Ltd (“F8 Networks,” “we,” “us,” or “our”). F8 Networks provides technology consultancy and delivery services including (but not limited to) cloud infrastructure advisory and migration, managed cybersecurity services, cloud security posture management (CSPM), information security GRC, and bespoke software and web solutions (the “Services”).

Contact details:

  • Email: info@f8-networks.com
  • Telephone: 01234 380890
  • Registered office / correspondence: Unit 5, Glenmore Business Park, Stanley Road, MK42 0XY, United Kingdom
  • Company registration number: 08226493
  • VAT number: [Insert number]

2. Acceptance of these Terms

By accessing or using the Site or Services, you agree to be bound by these Terms and any additional terms referenced here (e.g., our Privacy Policy and Cookie Policy). If you do not agree, you must not use the Site or Services.

If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms. In case of conflict between these online Terms and a signed master services agreement, statement of work, or order form with F8 Networks (collectively, an “MSA/SOW”), the MSA/SOW prevails for the relevant engagement.

3. Eligibility

You must be at least 18 years old to use the Site or enter into a contract for the Services. If you are under 18, you may only use the Site with the involvement of a parent or legal guardian.

4. Changes to the Terms

We may update these Terms from time to time (for example, to reflect legal, technical, or business changes). The updated Terms will be posted on this page with a new “Last updated” date. Where appropriate, we will notify you of material changes (e.g., via a banner or email). Your continued use of the Site or Services after changes take effect constitutes acceptance of the updated Terms.

5. Services; Quotes; Orders and Contracts

  • Information on the Site. Descriptions of Services on the Site are for general information only and do not constitute an offer, professional advice, or a binding commitment.
  • Proposals and SOWs. Services are typically delivered under a written proposal/quotation and a mutually executed SOW or MSA specifying scope, deliverables, timelines, fees, and assumptions (“Contract Documents”).
  • Priority of documents. If there is any inconsistency, the order of precedence is: (1) MSA, (2) SOW, (3) Order/Quote, (4) these Terms, (5) any other documentation.

6. Fees, Invoicing, and Payment

  • Fees. Fees are specified in the applicable Contract Documents or order confirmation. Unless stated otherwise, fees are exclusive of VAT and other applicable taxes.
  • Invoicing. We invoice as set out in the Contract Documents (e.g., milestones, time & materials, retainer).
  • Payment terms. Unless agreed differently in writing, invoices are due within 30 days of invoice date, without set‑off or deduction.
  • Late payment. We may charge interest on overdue amounts at the higher of 4% per annum above the Bank of England base rate or the statutory rate permitted under applicable law, from due date until paid in full. We may suspend Services for non‑payment after reasonable notice.
  • Expenses. Pre‑approved, reasonable out‑of‑pocket expenses (e.g., travel, lodging, specialised tooling) will be invoiced at cost plus any applicable administration fee as agreed.

7. Client Responsibilities

To enable delivery of the Services, you agree to:

  • Provide accurate, complete, and timely information and access (including to systems, facilities, personnel, or third‑party providers) as reasonably required.
  • Ensure you have and maintain all necessary rights, licences, and consents for any materials, data, or systems you supply to us.
  • Maintain appropriate backups of your systems and data unless backup is explicitly included in the scope of Services.
  • Designate a project owner who can make decisions and accept deliverables.

 

We are not responsible for delays or failure to deliver caused by your omissions or third‑party issues outside our reasonable control.

8. Acceptable Use of the Site

You must not:

  • Use the Site in any unlawful, harmful, or fraudulent manner.
  • Attempt to gain unauthorised access to any systems or data.
  • Interfere with or disrupt the integrity or performance of the Site (e.g., by introducing malware, scraping at scale, or load testing without consent).
  • Copy, modify, reverse engineer, decompile, or disassemble any part of the Site unless permitted by law and only after giving us prior written notice.

 

We may suspend or terminate access if we reasonably suspect a breach of these Terms or applicable law.